Job Description

Junior Account Executive

As a Junior Account Executive, you will be the face and voice of our company. You'll manage the full lifecycle of the customer experience-from the first "hello" to the final delivery.

Core Responsibilities:

• Customer Engagement: Handle inbound calls and inquiries with professionalism and energy.
• Sales Cycle Support: Provide accurate quotes, process Purchase Orders (POs), and set up new customer accounts.
• Relationship Management: Maintain and strengthen existing client relationships while proactively following up on leads.
• Business Growth: Identify opportunities to grow our customer base and expand our market reach.
• Data Integrity: Keep our CRM and account databases updated and accurate.

Schedule & Compensation:

Hours: Monday - Friday, 7:00 AM - 3:30 PM (No weekends!)

Pay Structure: Competitive Base Salary + Commission.

What We're Looking For:

Communication Pros: You have excellent phone etiquette and can write clear, professional emails.

Tech-Savvy: Strong basic computer skills (Microsoft Office, CRM experience is a plus).

High Energy: You bring a positive attitude and a "get-it-done" mentality to the team.

Detail-Oriented: In manufacturing, the little things matter. You take pride in accuracy.

Full Benefits Package:

We take care of our people. Our comprehensive benefits include:

• Health & Wellness: Medical, Dental, and Vision coverage.
• Financial Security: 401(k) with company match (after 1 year of service).
• Protection: Company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance.
• Supplemental: Critical Illness and Accident insurance.
• Time Off: Generous Paid Time Off (PTO) to recharge.

About the Organization:

Spacecraft Components Corp. engineers, distributes, and manufactures circular harsh environment connectors primarily focused in railways/transit, military, aerospace, industrial and various harsh environment markets. We pride ourselves in the excellence of service by providing reactive and consultative circular connector solutions by utilizing our talented engineering and technical sales resources. Our AS9100 qualification ensures that our overall processes provide our customers the highest obtainable of quality standards.

EOE Statement:

The Company is an Equal Employment Opportunity employer and makes employment decisions on the basis of merit. In accordance with applicable law, the Company prohibits discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. All such discrimination is prohibited. The Company's commitment to equal opportunity applies to all persons involved in the operations of the Company and prohibits discrimination by any employee or agent of the Company, including supervisors and coworkers.

Position Requirements:

Education: High School Diploma or equivalent required (Associate's or Bachelor's degree preferred, but not mandatory for the right candidate).

Computer Proficiency: Strong working knowledge of Microsoft Office (specifically Outlook and Excel). Ability to learn and navigate ERP or CRM software for order entry and account management. Fast and accurate data entry skills.

Communication Skills:

Verbal: Ability to maintain a professional, helpful tone on the phone with diverse clients.

Written: Ability to draft clear, grammatically correct, and professional business emails.

Technical Aptitude: Ability to learn a complex product line (harsh environment electrical components) and explain basic technical specifications to customers.

Key Competencies & Soft Skills:

Reliability: Since the shift starts at 7:00 AM, candidates must demonstrate consistent punctuality and a strong work ethic.

Customer-Centric Mindset: A natural desire to solve problems and retain long-term relationships rather than just "closing a deal."

Organizational Skills: Capability to manage multiple tasks—taking a call, quoting a customer, and entering a PO—without losing track of details.

Coachability: As an entry-level role, the candidate must be open to feedback and eager to learn the manufacturing sales cycle.

Resilience: Ability to handle "no" or resolve difficult customer situations with a professional and positive attitude.

Physical & Environment Requirements:

Ability to remain in a stationary position (desk/office environment) for the duration of the shift. Comfort working within a fast-paced manufacturing office environment where deadlines are driven by shipping and production schedules.

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