Hotel Night AuditorSunday River Resort is seeking Hotel Night Auditors to join our Lodging team! This is a winter seasonal overnight position (11 PM – 7 AM) at one of New England's premier four-season resorts. As a Night Auditor, you'll be the face of our resort during overnight hours — delivering exceptional guest service while managing the hotel's nightly financial reconciliation and front desk operations.If you're a detail-oriented hospitality professional who thrives in an independent, overnight environment, we want to hear from you.ResponsibilitiesDeliver outstanding guest service throughout the overnight shift, including warm and professional check-in and check-outServe as the primary overnight point of contact for all guest inquiries, concerns, and special requestsManage and verify room reservations, room assignments, and room rate accuracy across the propertyPerform the complete nightly audit process, including reconciling daily financial transactions, posting room rates and taxes to guest folios, and balancing accountsRun and organize daily reconciliation reports as directed by the Accounting and Lodging departmentsPrepare and distribute overnight operational reports to set up day shift teams for successRespond to and coordinate with security and maintenance staff as needed during the overnight shiftProvide knowledgeable recommendations on all Sunday River resort products, services, amenities, and on-mountain activitiesHandle all phone inquiries professionally and efficientlyMaintain a thorough working knowledge of hotel emergency procedures and respondQualificationsHigh school diploma or equivalent requiredPrevious hotel front desk, night audit, or hospitality experience preferred but not required — we will train the right candidateProficiency in Microsoft Office programs; experience with a Property Management System (PMS) such as Springer Miller SystemsStrong attention to detail and comfort with basic financial reconciliation tasksExcellent verbal communication and customer service skillsAbility to work independently and problem-solve in a fast-paced overnight environmentMust be available to work overnight shifts, including weekends and holidaysCompensation & BenefitsWages range from $18 to $20 per hour, depending on experience, with opportunities for growth and advancement within Sunday River's Lodging department.Seasonal Team Member perks include:Free ski and golf pass for self, and additional passes for dependents of full-time Team Members.Resort discounts on lessons, equipment rentals, dining, lodging, retail, and spa.Eligibility for affordable Team Member housing.
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