Job Description

Centralized Scheduler

Trust, engagement, competence, respect and passion these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you.

The Centralized Scheduler will oversee, facilitate and manage scheduling activities across multiple nursing homes and or assisted living facilities to ensure efficient and effective use of resources. This role involves coordinating schedules according to census for all departments within the assigned facilities of responsibility. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.

Essential Functions:

• Generating schedules timely and accurately for multiple centers.
• Assists in identifying open positions for optimum staffing levels based on census/PPD.
• Review previous, current and future staffing patterns with center leadership.
• Reviews staffing requirements/hiring needs.
• Complies with laws and regulations applicable to position and acts in accordance with all North Shore Healthcare policies, processes and compliance program.
• Resolving scheduling conflicts.
• Managing internal staff schedules.
• Open and timely communication with center leadership.
• Ensuring all hours are captured in PBJ.
• Safety
• Knows and follows center rules
• Follows center dress and hygiene policies
• Demonstrates proper use of equipment. Reports equipment needs or repairs
• Follows center smoking policies
• Reports and documents any incidents or accidents of residents, staff or visitors to the appropriate center personnel
• Reports all hazardous conditions/equipment to Supervisor
• Performs duties, which may include transportation of residents, as assigned in Center Disaster Plan
• Uses required protective equipment
• Follows infection control standards, policies and procedures
• Resident Rights
• Knows Resident Rights. Helps the residents/patients exercise and/or protect their rights
• Reports resident/patient complaints to management
• Maintains confidentiality of resident/patient information
• HIPAA
• Follows and adheres to Center's policies and procedures implementing HIPAA requirements for the privacy and security of protected health information
• Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks
• Reports all suspected violation of company's HIPAA policies or procedures to Center Privacy Designee

Required Education and Experience:

• High School diploma (or equivalent)
• Flexible availability
• Prior experience in scheduling
• Computer literacy

Preferred Education and Experience:

• Accounting proficiency helpful
• Long term care experience
• Experience in a fast-paced environment
• Post-acute care or health care experience preferred

Skills, Knowledge and Abilities: Must have business acumen and intellectual prowess. Must have business/financial acumen. Ability to organize, plan and work autonomously. Ability to read, write, speak and understand English. Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers and other center staff. Possess a special interest in, and a positive attitude about, working with long-term care residents and the elderly. Meets all health requirements, as required by law. Computer literacy, especially with Microsoft Office products, preferred.

Benefits:

• Health insurance for full-time employees starting the first of the month following 30 days of employment
• Dental and vision insurance for full and part-time staff
• 401(K) Program for full and part-time staff
• 6 paid holidays plus one floating holiday for full-time staff
• Company paid life insurance for full-time staff
• Voluntary life and disability insurance for full-time staff
• Paid Time Off

Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

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